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Terms and Conditions - 1-on-1 Brand Identity Consulting Sessions

These Terms and Conditions ("Agreement") constitute a legal agreement between you ("Client" or "you") and Alex Latte Ltd. ("Company," "we," or "us") governing your participation in the 1-on-1 Brand Identity Consulting Sessions ("Services") offered by Alex Latte Ltd. Please read this Agreement carefully before purchasing or engaging in our Services. By purchasing or participating in the Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement.

1. Services

1.1 The Services provided by Alex Latte Ltd. consist of 1-on-1 Brand Identity Consulting Sessions aimed at assisting you in establishing a powerful and memorable brand identity for your business.

1.2 The Services will be delivered through personalized consultations, during which we will provide expert guidance, recommendations, and strategies to help you define your brand values, craft a brand story, design a visual identity, and establish effective brand communication strategies.

1.3 The Services aim to provide you with a comprehensive document, serving as a personalized brand identity roadmap, which will include valuable insights, recommendations, and strategies discussed throughout the sessions.

2. Fees and Payment

2.1 The full cost of the Services is currently £650 until the end of September 2023, as stated in the description. The regular price will be £900 after this promotional period.

2.2 Payment for the Services must be made in full before the initial scheduled meeting.

2.3 All fees and charges are non-refundable except as expressly provided in the refund policy outlined in Clause 3.

3. Refund Policy

3.1 We understand that circumstances may arise that require you to cancel or reschedule a session. Our refund policy is as follows: a) No refund will be provided if you notify us less than 24 hours before the initial scheduled meeting. b) A 50% refund will be provided if you notify us at least 48 hours before the initial scheduled meeting. c) A full refund will be provided if you notify us more than 72 hours before the initial scheduled meeting.

3.2 Refunds will be issued using the same payment method used for the initial purchase.

3.3 To request a refund, you must contact us via the contact details provided on our website.

4. Limitation of Liability

4.1 Alex Latte Ltd. will provide professional advice and strategies during the Consulting Sessions. However, we cannot guarantee specific results or be held responsible for the success or failure of your business campaigns or efforts.

4.2 You acknowledge that the strategies and advice provided are for informational purposes only and that the implementation and outcome of such strategies are solely your responsibility.

4.3 Alex Latte Ltd. shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the Services or your business activities, including but not limited to lost profits, loss of business, or loss of data. 4.4 You agree to indemnify and hold Alex Latte Ltd. harmless from any claims, demands, liabilities, expenses, or losses arising from your use of the Services or any violation of this Agreement.

5. Confidentiality and Data Protection

5.1 Alex Latte Ltd. will treat all information shared by you during the Consulting Sessions as confidential and will not disclose it to any third parties unless required by law or as agreed upon in writing.

5.2 We will handle personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Our privacy policy outlines how we collect, use, store, and disclose personal information and can be found on our website.

6. Governing Law and Jurisdiction

6.1 This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which Alex Latte Ltd. is registered.

6.2 Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts in the same jurisdiction.

By purchasing or participating in the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you have any questions or concerns, please contact us using the contact details provided on our website.

Last reviewed 01/07/2023

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